Shipping and Delivery Policy
Soulbysisters is committed to deliver your order with good quality packaging within given time frame. We ship throughout the week, except Sunday & Public holidays. To ensure that your order reaches you in good condition, in the shortest span of time, we ship through reputed courier agencies only. If there is no courier service available in your area, we will ship your items via Government Registered Bookpost or Speedpost.
Our prices are all inclusive. All taxes are included in the listed prices except Octroi, if applicable in your region. There will be Extra Octroi charges for shipment to Maharashtra Region.
How long does it take for an order to arrive?
Orders are dispatched within 3 working days or as per the delivery date specified by you at the time of placing the order. Most orders are delivered within 7 to 8 working days. Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order.
What if the product is received in damaged condition?
If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please email us @ firstname.lastname@example.org mentioning your Order ID. We will give you a credit for the value of the returned order. We shall try our best to send a replacement to you at the earliest. Please make sure that the original product tag and packing is intact when you send us the product back.
All shipments are fully insured and require a signature and ID proof at the time of delivery.
Shipping in India
-We offer free shipping for orders above Rs. 5000 anywhere in India.
-For orders below Rs. 5000, shipping charges are Rs.
-Shipping charges will vary depending on the destination and weight of the parcel